Refund policy

Refund & Cancellation Policy

Order Cancellation

Orders can be cancelled before they are shipped.
Once shipped, cancellation is not possible.


Refund Policy

Refunds are applicable only in the following cases:

  • Wrong product received

  • Damaged product received

  • Product not delivered

Refund will be processed to the original payment method within 5–7 working days after approval.


Return Policy

Returns must be requested within 3 days of delivery.
The product should be unused and in original condition.


Contact

For return or refund requests, email us at:
📧 smartservice.pvt.ltd@gmail.com