Privacy policy

We value your trust. This Privacy Policy describes how we collect, use, store and protect your personal information when you visit our website or make a purchase.

Information We Collect

Name, Email, Mobile Number
Shipping & Billing Address
Order Details
Payment Information (processed securely by payment gateway)

How We Use Your Information

To process and deliver your orders
To improve our website and services
For customer support
For order updates and notifications

Data Protection

We use SSL encryption and secure servers.
We do not sell or share your personal details with any third party except logistics partners and payment gateway.

Cookies

We use cookies to enhance website performance and user experience.

Contact

For any query, email us at: smartservice.pvt.ltd@gmail.com

Refund & Cancellation Policy

Order Cancellation

Orders can be cancelled before they are shipped.
Once shipped, cancellation is not possible.

Refund Policy

Refunds are applicable only in the following cases:

Wrong product received
Damaged product received
Product not delivered

Refund will be processed to the original payment method within 5–7 working days after approval.

Return Policy

Returns must be requested within 3 days of delivery.
The product should be unused and in original condition.

Contact

For return or refund requests, email us at smartservice.pvt.ltd@gmail.com

Terms & Conditions

By using this website, you agree to the following:

Use of Website

You must not misuse the website, attempt unauthorized access or violate rules.

Product Information

We try to provide accurate product details, but minor variations may occur.

Pricing

Prices may change without prior notice.

Payments

All payments are processed securely through our payment gateway partners.

Shipping

Orders are dispatched as per our shipping policy.

Liability

We are not liable for delays caused by courier partners or natural circumstances.

Contact

For any concerns, contact: smartservice.pvt.ltd@gmail.com