Privacy policy
We value your trust. This Privacy Policy describes how we collect, use, store and protect your personal information when you visit our website or make a purchase.
Information We Collect
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Name, Email, Mobile Number
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Shipping & Billing Address
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Order Details
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Payment Information (processed securely by payment gateway)
How We Use Your Information
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To process and deliver your orders
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To improve our website and services
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For customer support
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For order updates and notifications
Data Protection
We use SSL encryption and secure servers.
We do not sell or share your personal details with any third party except logistics partners and payment gateway.
Cookies
We use cookies to enhance website performance and user experience.
Contact
For any query, email us at: smartservice.pvt.ltd@gmail.com
Refund & Cancellation Policy
Order Cancellation
Orders can be cancelled before they are shipped.
Once shipped, cancellation is not possible.
Refund Policy
Refunds are applicable only in the following cases:
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Wrong product received
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Damaged product received
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Product not delivered
Refund will be processed to the original payment method within 5–7 working days after approval.
Return Policy
Returns must be requested within 3 days of delivery.
The product should be unused and in original condition.
Contact
For return or refund requests, email us at smartservice.pvt.ltd@gmail.com
Terms & Conditions
By using this website, you agree to the following:
Use of Website
You must not misuse the website, attempt unauthorized access or violate rules.
Product Information
We try to provide accurate product details, but minor variations may occur.
Pricing
Prices may change without prior notice.
Payments
All payments are processed securely through our payment gateway partners.
Shipping
Orders are dispatched as per our shipping policy.
Liability
We are not liable for delays caused by courier partners or natural circumstances.
Contact
For any concerns, contact: smartservice.pvt.ltd@gmail.com